When questions arise involving doctor recommendations, claims adjusters are not medical experts and are unable to make a decision or provide an opinion. MC Innovations Medical Director Consulting Review services were established for this reason. The Medical Director can review the file, the originating doctor’s notes, provide an opinion and engage in physician-to-physician discussions. To help review questions that come up with each case, the consulting doctor must be in the state where your program is operating. MC Innovations can assist in establishing a national network of medical consultants for multi-state or national self-insured organizations.